Support

Last updated: 16 June 2026

Need a hand? We’re here to help with your AFFILIFY account, tracking links, verification, payouts and the mobile app.

The fastest way to reach us is by email at info@affilify.partners — we typically reply within one business day. If you’re signed in, you can also open a ticket from Profile → Support in the app or web dashboard.

1.Contact us

General help & account questions: info@affilify.partners
Privacy & data requests (access, correction, deletion): info@affilify.partners
Legal & partnerships: info@affilify.partners
In-app: open a support ticket from Profile → Support (live updates & attachments).

2.Common topics

Account & sign-in — resetting your password (we email a 6-digit code), or trouble logging in.
Identity verification (KYC) — required before payouts can be released; takes a few minutes.
Payouts & wallet — available, pending and paid balances, payout requests and history.
Tracking links — building brand/GEO links, sub-IDs, and reviewing performance.
Levels & commissions — RevShare trial, graduation and CPA tiers.

3.Mobile app

For help with the AFFILIFY iOS or Android app, open Profile → Support inside the app, or email info@affilify.partners with your account email and a short description (a screenshot helps). Real-time activity such as deposits and conversions is delivered to the app via push notifications.

4.Report abuse or a security issue

To report suspected fraud, abuse, or a security vulnerability, contact info@affilify.partners. Please include any relevant details so we can investigate quickly.